Effective Date: 12-Sep-2022
iGG Arena Esports Club ("we," "us," or "our") respects the privacy of our users ("you" or
"your"). This Privacy Policy describes the types of information we collect
and how we use it when you download and use our mobile application,
iGG Arena Esports Club (the "App") or Access the webapp or webpage (the “Web”).
Information We Collect
We collect the following information from you:
- Account Information: When you create an account, we collect
your username, email address, passwords, password hints, and any
other information you choose to provide.
- Profile Information: You may choose to provide additional
information to your profile, such as your interests, education,
employment history, hobbies, and a profile picture.
- Calendar Information: With your permission, we may access your calendar information to help you discover and attend events within the community.
- Health Information: You may choose to share health information relevant to community activities (optional).
- Device Information: We collect information about the device you use to access the App or the Web, such as the device type, operating system, ip address, and unique device identifier.
- Usage Information: We collect information about your activity within the App or the Web, such as the features you use, the people you connect with, and the content you view.
- Information from Third-Party Sources: We may collect information about you from third-party sources, such as social media platforms, if you choose to connect your accounts to iGG Arena Esports Club. This information may include your name, profile picture, and friend list.
- Information from Public Data Sources: We may collect information about you from publicly available sources, such as social media platforms and commercial data providers like People Data Labs. This information may include your name, contact information, professional background, and other publicly available details. You can check their privacy policies separately.
- You can choose to opt-out of having your information collected from public data sources by contacting us at shaharin@ifiber.my. However, please note that opting out may limit the features and functionality available within the iGG Arena Esports Club App or the Web .
How We Use Your Information
We use the information we collect to:
- Create and manage your account.
- Provide and improve the App, Web and our services.
- Match you with other users in the community based on your interests and preferences (using AI algorithms from OpenAI). In some cases, we may also use information from third-party sources to improve the accuracy of our matching algorithms.
- Send you notifications about events, messages, and other activity within the community.
- Track your health information for relevant community activities (if you choose to share it).
- Provide customer support.
- Comply with legal requirements.
- Third-Party Processing: We may use certain third-party services to process your information, such as OpenAI for our AI-powered matching algorithms. These third parties are obligated by contract to keep your information confidential and secure. We will only share the information necessary for them to perform the requested service.
- We may collect information about you from publicly available sources to enhance your profile and improve the matching algorithms within the iGG Arena Esports Club community. This information is only collected if it is legally permissible and in accordance with the privacy policies of the respective public data sources .
Data Security
We use the SHA-56 algorithm to secure your sensitive data. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
We use the SHA-56 algorithm to secure your sensitive data. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
Data Retention and Deletion
You can delete your profile at any time from your personal settings under
the profile tab. Upon deletion, we will retain your data for 30 days to allow
for any potential recovery needs. After 30 days, your data will be
permanently deleted.
Data Residency
Your data will be stored in AWS servers located in various parts of the globe.
Community Admin Access
Community admins may have access to certain information you provide,
such as your profile information and activity within the community. This
access is necessary for them to manage the community effectively.
Your Rights
You have the following rights regarding your information:
- Access your information.
- Rectify inaccurate information.
- You have all rights to your data, even though we own code, databases, and all rights to the application.
- Request deletion of your information.
- Object to the processing of your information.
- Restrict the processing of your information
Contact Us
This App and Web is owned by iGG Arena Esports Club and managed by is powered by Jumbow.io, a Software-as-a-Service platform
If you have any questions about this Privacy Policy, please contact our Nodal Officer at shaharin@ifiber.my
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of
any changes by posting the new Privacy Policy on the App.
Additional Information
This Privacy Policy applies only to the App and the Web. It does not apply
to any third-party websites or applications that you may access through
the App or our Web.
We encourage you to review the privacy policies of any third-party
websites or applications before you use them
Contact Information
You can contact us at:
iGG Arena Esports Club
Address: Shaharin Saman
Email: shaharin@ifiber.my